Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Access Denied error message

  • 1 resposta
  • 0 tem este problema
  • 3 visualizações
  • Última resposta de cor-el

jan.creffield
jan.creffield
more options

I can't access Firefox - am getting a error message: Code: Access Denied Request ID: ZCR480ESPWSWQ002 Host ID: elw+FxM3Jlc1sLz4TnuaIJujM1LHowd/gQrVsh+ONIPb+spNqy35FiOqzUcvW/J/8byGrt5Et6c=

I have an iMac : 10.15.7

I have tried reinstalling Firefox but still getting access denied message

Can you please help me fix this problem

Thanks

Janet Creffield

I can't access Firefox - am getting a error message: Code: Access Denied Request ID: ZCR480ESPWSWQ002 Host ID: elw+FxM3Jlc1sLz4TnuaIJujM1LHowd/gQrVsh+ONIPb+spNqy35FiOqzUcvW/J/8byGrt5Et6c= I have an iMac : 10.15.7 I have tried reinstalling Firefox but still getting access denied message Can you please help me fix this problem Thanks Janet Creffield

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That error sounds more like a problem with you profile folder.

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.