Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

primary password

  • 1 resposta
  • 0 tem este problema
  • 6 visualizações
  • Última resposta de cor-el

more options

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary passsword on the PC then re- sync it with my phone to restore all the login information? or would it also get deleted from my phone?

'''bold text'''I forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary passsword on the PC then re- sync it with my phone to restore all the login information? or would it also get deleted from my phone?

Todas as respostas (1)

more options

Do you have access to older key4.db copies that have a known or no Primary Password that you could possibly use ?

You can look a utility to browse System Restore points.

I think that safest might be to to create a new profile and connect that profile to the Sync account assuming you know the password of the Sync remember as resetting this account as well will complicate things futher.

You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).

Alterado por cor-el em