Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Address bar crash

  • 4 respostas
  • 0 tem este problema
  • 13 visualizações
  • Última resposta de Paul

more options

Every time I click the search/address bar to type, it crashes. This happens in the widget and in the main app. Its unusable for me rn. I had to use Chrome to type this :(

Every time I click the search/address bar to type, it crashes. This happens in the widget and in the main app. Its unusable for me rn. I had to use Chrome to type this :(

Todas as respostas (4)

more options

Hi

I am sorry to hear that Firefox for Android is crashing. I hope that we can help resolve this for you. Before following the steps below, please make sure that you have updated both your Android device and Firefox for Android to the latest versions available.

As a first step, close down many of the tabs that you have open to as few as possible. Does this help reduce the incidence of a crash?

If this does not resolve the issue, open the Android Settings app, select Applications then find Firefox in the list. In the section headed "Storage", selct the option to clear the cache (do not clear data!). Does this help?

Failing that, our developers will need to look into this in more detail with some logs from inside your copy of Firefox for Android. Type about:crashes in the address bar which will display information about recent crashes. If you select the most recent "Socorro" link, a crash report will open in a new tab. If you could copy and paste the address of the page that opens into a reply to this thread, we will be able to look into this further for you.

I hope that this helps.

more options

Ive tried all this and uninstalling and reinstalling.

As soon as I touch the address bar it crashes right away - Im not able to type in it to get the crash report.

more options

51847a9c-398b-4ee2-8f8a-129565304a7e java.lang.RuntimeException: android.os.DeadSystemException


java.lang.RuntimeException: android.os.DeadSystemException at android.content.ClipboardManager.getPrimaryClip(ClipboardManager.java:189) at org.mozilla.fenix.utils.ClipboardHandler.getText(ClipboardHandler.kt:3) at org.mozilla.fenix.utils.ClipboardHandler.extractURL(ClipboardHandler.kt:1) at org.mozilla.fenix.search.SearchDialogFragment$observeClipboardState$1$2.emit(SearchDialogFragment.kt:197) at mozilla.components.support.ktx.kotlinx.coroutines.flow.FlowKt$ifChanged$$inlined$filter$1$2.emit(Emitters.kt:91) at org.mozilla.fenix.search.SearchDialogFragment$observeClipboardState$1$invokeSuspend$$inlined$map$1$2.emit(Emitters.kt:99) at mozilla.components.lib.state.ext.FragmentKt$consumeFlow$1$invokeSuspend$$inlined$filter$1$2.emit(Emitters.kt:77) at kotlinx.coroutines.flow.FlowKt__ChannelsKt.emitAllImpl$FlowKt__ChannelsKt(Channels.kt:142) at kotlinx.coroutines.flow.FlowKt__ChannelsKt$emitAllImpl$1.invokeSuspend(Channels.kt:12) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:107) at android.os.Handler.handleCallback(Handler.java:873) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loop(Looper.java:214) at android.app.ActivityThread.main(ActivityThread.java:7078) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:494) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:964) Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@31966ad, Dispatchers.Main] Caused by: android.os.DeadSystemException ... 18 more

more options

Please can you supply the link to the page with the crash report.