We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Unable to log in at server. Probably wrong configuration, username, or password'"

  • 1 resposta
  • 0 tem este problema
  • 6 visualizações
  • Última resposta de sfhowes

more options

I have been using Sky for my ISP for years and using Thunderbird for my Yahoo Mail. I am now finding that I cannot create a new email account in Thunderbird after removing the old account to try and ressolve my problem ( not receiving my mail) I am getting the above message and on contacting Sky to try and resolve the issue. Sky have now informed me that I can no longer use Thunderbird for my default emails. I have therefore lost all my sub folders,Contacts and Calendar. Any help please, desperate can I recover the lost information.

I have been using Sky for my ISP for years and using Thunderbird for my Yahoo Mail. I am now finding that I cannot create a new email account in Thunderbird after removing the old account to try and ressolve my problem ( not receiving my mail) I am getting the above message and on contacting Sky to try and resolve the issue. Sky have now informed me that I can no longer use Thunderbird for my default emails. I have therefore lost all my sub folders,Contacts and Calendar. Any help please, desperate can I recover the lost information.

Todas as respostas (1)

more options

There seems to be two ways to set up Sky accounts: with the sky.com servers, or the yahoo.com servers. I would first try the latter, as those settings work with the OAuth2 authentication.

incoming IMAP server: imap.mail.yahoo.com on 993, SSL/TLS, OAuth2 authentication, User Name = email address.

outgoing SMTP server: smtp.mail.yahoo.com on 465, SSL/TLS, OAuth2 authentication, User Name = email address.

When you see the OAuth2 window to allow TB access, enter the account (not app) password.

You should be able to add your calendar as a CalDAV calendar (File/New...) with this location URL:

https://caldav.calendar.yahoo.com

To add the contacts, click New Address Book in Address Book, Add New CardDAV Address Book, and try this for the CardDAV URL:

https://carddav.address.yahoo.com/dav/

If the DAV method doesn't work, I suggest using the TbSync/Provider for CalDAV & CardDAV add-ons.