We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

corrupted messages

  • 1 resposta
  • 0 tem este problema
  • 14 visualizações
  • Última resposta de Matt

rickg916
rickg916
more options

For example, in the attached image: the From field is not correct and the message has no content. Other messages display HTML _code_, not the rendered content. Or Subject and Correspondent match in the Inbox listing but the Message From and Reply To fields are incorrect and the message body is empty.

It's not all messages (FORTUNATELY). This has been going on for the past few days. Not limited to specific senders. This was ver. 115.4.1, updating to ver. 115.7.0 did nothing to fix the problem

For example, in the attached image: the From field is not correct and the message has no content. Other messages display HTML _code_, not the rendered content. Or Subject and Correspondent match in the Inbox listing but the Message From and Reply To fields are incorrect and the message body is empty. It's not all messages (FORTUNATELY). This has been going on for the past few days. Not limited to specific senders. This was ver. 115.4.1, updating to ver. 115.7.0 did nothing to fix the problem
Capturas de tela anexadas

Todas as respostas (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

generally right click the folder in the folder pane, select properties and then the repair button to reindex your mail. It generally fixes these sorts of issues.