Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

As soon as I open Firefox it crashes immediately.

  • 2 respostas
  • 3 têm este problema
  • 1 exibição
  • Última resposta de perhapsicle

more options

I have installed three different versions of Firefox and they all crash upon opening. I'm on a MacBook and the only thing I had installed on my toolbar was ChaCha Guide because I work for ChaCha.com.

I have installed three different versions of Firefox and they all crash upon opening. I'm on a MacBook and the only thing I had installed on my toolbar was ChaCha Guide because I work for ChaCha.com.

Todas as respostas (2)

more options

Looks like a problem with plugin scanning.
I'm not sure how to deal with this.

Try to delete the file pluginreg.dat and let Firefox rebuild a new version.
See:

more options

I disabled and removed all of my plug-ins, including the one for ChaCha and it still shuts down as soon as I open it. I also deleted the pluginreg.dat and that didn't seem to do anything either.