Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

all my bookmarks are gone as well as my bookmarks toolbar. Also my arrow buttons are not working

  • 1 resposta
  • 6 têm este problema
  • 19 visualizações
  • Última resposta de dynamite

more options

When I turned firefox on today all of my bookmarks as well as my bookmarks toolbar were gone. I have tried to restore them, but I get an error message saying "unable to process the backup file". Arrow buttons are disabled as well. I have gone through the troubleshooting tasks, and nothing has worked. I even tried restoring my computer to an earlier date, and that did not help either.

When I turned firefox on today all of my bookmarks as well as my bookmarks toolbar were gone. I have tried to restore them, but I get an error message saying "unable to process the backup file". Arrow buttons are disabled as well. I have gone through the troubleshooting tasks, and nothing has worked. I even tried restoring my computer to an earlier date, and that did not help either.

Todas as respostas (1)

more options

Check if the solution given in this article helps: Locked or damaged places.sqlite.

Alterado por dynamite em