Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Help can't uninstall or reinstall firefox, it worked yesterday

  • 1 resposta
  • 7 têm este problema
  • 3 visualizações
  • Última resposta de cor-el

jasonb79
jasonb79
more options

Woke up and for some reason when I turned on my computer firefox wouldn't work. windows said "The application has failed because its side-by-side configuration is incorrect. So I tried to unistall and reinstall the program and it wont uninstall the program.

I am running window 7 ultimate service pack 1 64 bit operating system.

It says the same thing when I try and download a new copy of firefox, I can download the program but get the same error when I try and install the download.

Please HELP I hate Internet Explorer and that is the only thing I have to use.

Woke up and for some reason when I turned on my computer firefox wouldn't work. windows said "The application has failed because its side-by-side configuration is incorrect. So I tried to unistall and reinstall the program and it wont uninstall the program. I am running window 7 ultimate service pack 1 64 bit operating system. It says the same thing when I try and download a new copy of firefox, I can download the program but get the same error when I try and install the download. Please HELP I hate Internet Explorer and that is the only thing I have to use.

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Seems to be caused by a corrupted Visual C++ installation (multiple versions can be installed side-by-side; SxS). You can try to use the sxstrace.exe tool to see if you can find which files are missing or corrupted and (re)install missing Visual C++ libraries.