Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

having problems opening my email on firefox. lt says 'Bad Request' everytime l click on the mail icon.

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de cor-el

more options

l just had a new hard drive put on my macbook because it had crashed. i downloaded the new firefox for yahoo and l can't seem to open my email. Every time it says 'Bad Request'. Please help.

l just had a new hard drive put on my macbook because it had crashed. i downloaded the new firefox for yahoo and l can't seem to open my email. Every time it says 'Bad Request'. Please help.

Todas as respostas (2)

more options

Firefox 6 is here http://mzl.la/9wJe30

try to upgrade and check your problem is still persist or not

more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.