Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Browser has been hijacked by searchqu.com. Firefox will not open at all. I have uninstalled/reinstalled, but I keep getting a message: Firefox is configured to use a proxy server that is refusing connections. Any suggestions?

more options

Firefox will not launch. I don't believe this is a problem with Firefox so much as a program/virus that is preventing Firefox from launching. It also blocks attempts to change my home page.

Firefox will not launch. I don't believe this is a problem with Firefox so much as a program/virus that is preventing Firefox from launching. It also blocks attempts to change my home page.

Todas as respostas (1)

more options

Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site