Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

What plug-in or extension is this?

  • 2 respostas
  • 2 têm este problema
  • 5 visualizações
  • Última resposta de IttyBitty

more options

After updating to FF 14 (from 13) a box appears in the upper left corner of my screen.

Screenshots follow:

http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at24723PM.png

http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at30810PM.png

http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at30815PM.png


It seems to always appear on top of whatever I have on the screen at the time and will not go away.

Can anyone help me id this?

Thanks.

After updating to FF 14 (from 13) a box appears in the upper left corner of my screen. Screenshots follow: http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at24723PM.png http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at30810PM.png http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at30815PM.png It seems to always appear on top of whatever I have on the screen at the time and will not go away. Can anyone help me id this? Thanks.

Solução escolhida

That doesn't look like a part of Firefox. Does the block only appear in Firefox?

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? To start in Safe Mode, go to Help > Restart with Add-ons Disabled.

If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

Ler esta resposta 👍 0

Todas as respostas (2)

more options

Solução escolhida

That doesn't look like a part of Firefox. Does the block only appear in Firefox?

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? To start in Safe Mode, go to Help > Restart with Add-ons Disabled.

If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

more options

Hi Chris,

Thanks for the reply, apparently it is the 1Password extension and it (as of now) is not compatible with FF 14.

IB