Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

FFX 18.0 is Perpetually Crashing

  • 2 respostas
  • 5 têm este problema
  • 1 exibição
  • Última resposta de Corvidae

more options

I've submitted several reports to include the ones listed below. I can't use the browser as of now given the frequency of the crashes. I can't perform many tasks without it closing, that is to include just simply going into Tools>Options.

I updated Firefox on the morning of the 11th, and then performed a Windows update later on that day In which the following updates we're installed

Security Update for Windows 7 for x64-based Systems (KB2778930)

Installation date: ‎1/‎11/‎2013 7:30 AM

Installation status: Successful

Update type: Important

Update for Windows 7 for x64-based Systems (KB2786081)

Installation date: ‎1/‎11/‎2013 7:30 AM

Installation status: Successful

Update type: Important

Update for Windows 7 for x64-based Systems (KB2726535)

Installation date: ‎1/‎11/‎2013 7:32 AM

Installation status: Successful

Update type: Recommended

Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2736428)

Installation date: ‎1/‎11/‎2013 7:37 AM

Installation status: Successful

Update type: Important

Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2742599)

Installation date: ‎1/‎11/‎2013 7:38 AM

Installation status: Successful

Update type: Important

Update for Windows 7 for x64-based Systems (KB2773072)

Installation date: ‎1/‎11/‎2013 7:38 AM

Installation status: Successful

Update type: Recommended


Security Update for Windows 7 for x64-based Systems (KB2785220)

Installation date: ‎1/‎11/‎2013 7:38 AM

Installation status: Successful

Update type: Important

Security Update for Windows 7 for x64-based Systems (KB2757638)

Installation date: ‎1/‎11/‎2013 7:38 AM

Installation status: Successful

Update type: Important

Windows Malicious Software Removal Tool x64 - January 2013 (KB890830)

Installation date: ‎1/‎11/‎2013 7:41 AM

Installation status: Successful

Update type: Important

Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2756921)

Installation date: ‎1/‎11/‎2013 7:45 AM

Installation status: Successful

Update type: Important


  Security Update for Windows 7 for x64-based Systems (KB2769369)

Installation date: ‎1/‎11/‎2013 7:45 AM

Installation status: Successful

Update type: Important

Definition Update for Windows Defender - KB915597 (Definition 1.141.3676.0)

Installation date: ‎1/‎11/‎2013 7:51 AM

Installation status: Successful

Update type: Important


Also, here are the crash reports i've been submitting. I've already run Microsoft Safety Scanner and have no malware flagged, as well as i've run a scan with ESET Smart Security and received nothing back from that either.

http://crash-stats.mozilla.com/report/index/bp-1a597a3c-7feb-4a27-9324-9d8782130114 http://crash-stats.mozilla.com/report/index/bp-af0357cd-5189-4a23-b592-23f412130114 http://crash-stats.mozilla.com/report/index/bp-e2cfae95-21a8-4f42-a1d6-5d42f2130114 http://crash-stats.mozilla.com/report/index/bp-1f89ddb7-889d-424b-8df4-fff552130114 http://crash-stats.mozilla.com/report/index/bp-1931f141-3804-45f5-873b-25aa92130114


Any help would be much appreciated.

I've submitted several reports to include the ones listed below. I can't use the browser as of now given the frequency of the crashes. I can't perform many tasks without it closing, that is to include just simply going into Tools>Options. I updated Firefox on the morning of the 11th, and then performed a Windows update later on that day In which the following updates we're installed Security Update for Windows 7 for x64-based Systems (KB2778930) Installation date: ‎1/‎11/‎2013 7:30 AM Installation status: Successful Update type: Important Update for Windows 7 for x64-based Systems (KB2786081) Installation date: ‎1/‎11/‎2013 7:30 AM Installation status: Successful Update type: Important Update for Windows 7 for x64-based Systems (KB2726535) Installation date: ‎1/‎11/‎2013 7:32 AM Installation status: Successful Update type: Recommended Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2736428) Installation date: ‎1/‎11/‎2013 7:37 AM Installation status: Successful Update type: Important Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2742599) Installation date: ‎1/‎11/‎2013 7:38 AM Installation status: Successful Update type: Important Update for Windows 7 for x64-based Systems (KB2773072) Installation date: ‎1/‎11/‎2013 7:38 AM Installation status: Successful Update type: Recommended Security Update for Windows 7 for x64-based Systems (KB2785220) Installation date: ‎1/‎11/‎2013 7:38 AM Installation status: Successful Update type: Important Security Update for Windows 7 for x64-based Systems (KB2757638) Installation date: ‎1/‎11/‎2013 7:38 AM Installation status: Successful Update type: Important Windows Malicious Software Removal Tool x64 - January 2013 (KB890830) Installation date: ‎1/‎11/‎2013 7:41 AM Installation status: Successful Update type: Important Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2756921) Installation date: ‎1/‎11/‎2013 7:45 AM Installation status: Successful Update type: Important   Security Update for Windows 7 for x64-based Systems (KB2769369) Installation date: ‎1/‎11/‎2013 7:45 AM Installation status: Successful Update type: Important Definition Update for Windows Defender - KB915597 (Definition 1.141.3676.0) Installation date: ‎1/‎11/‎2013 7:51 AM Installation status: Successful Update type: Important Also, here are the crash reports i've been submitting. I've already run Microsoft Safety Scanner and have no malware flagged, as well as i've run a scan with ESET Smart Security and received nothing back from that either. http://crash-stats.mozilla.com/report/index/bp-1a597a3c-7feb-4a27-9324-9d8782130114 http://crash-stats.mozilla.com/report/index/bp-af0357cd-5189-4a23-b592-23f412130114 http://crash-stats.mozilla.com/report/index/bp-e2cfae95-21a8-4f42-a1d6-5d42f2130114 http://crash-stats.mozilla.com/report/index/bp-1f89ddb7-889d-424b-8df4-fff552130114 http://crash-stats.mozilla.com/report/index/bp-1931f141-3804-45f5-873b-25aa92130114 Any help would be much appreciated.

Alterado por Corvidae em

Solução escolhida

hello corvide, other users with a similar dual-gpu setup have reported such crashes too. please either configure your pc to use the integrated intel graphics card to render content for firefox.exe or disable hardware acceleration in firefox > options > advanced > general.

Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

hello corvide, other users with a similar dual-gpu setup have reported such crashes too. please either configure your pc to use the integrated intel graphics card to render content for firefox.exe or disable hardware acceleration in firefox > options > advanced > general.

more options

Ahah! That worked :)

Thanks much!!!!