Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

downloaded firefox to new windows 7 computer and system would not restart, windows repair deleted firefox to fix the problem

  • 1 resposta
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de user633449

williamberendt
williamberendt
more options

When in started my new windows 7 computer I loaded office and a couple of other programs that I wanted. I then tried to download firefox. When I restarted the computer the system startup failed and all the windows options to repair or open in safe mode failed. I reloaded windows 7 and didn't load any other software then tried to download firefox and the restart failed. However, windows repair did a fix and I was able to restart but noticed that windows had deleted firefox. What is going on and how do I get firefox to load without causing problems?

When in started my new windows 7 computer I loaded office and a couple of other programs that I wanted. I then tried to download firefox. When I restarted the computer the system startup failed and all the windows options to repair or open in safe mode failed. I reloaded windows 7 and didn't load any other software then tried to download firefox and the restart failed. However, windows repair did a fix and I was able to restart but noticed that windows had deleted firefox. What is going on and how do I get firefox to load without causing problems?

Todas as respostas (1)

user633449
user633449
more options

What likely happened is Windows did a System Restore, which removed Firefox and everything that had been installed after.

Try starting up Windows, install Firefox. Then Restart, then install everything else one at a time. If Windows fails to start up after one install, you know that's the problem.