Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

emails are being saved as firefox HTML document and cant read usually saves as word doc?

  • 6 respostas
  • 3 têm este problema
  • 1 exibição
  • Última resposta de cor-el

more options

when trying to save aol email to word document it is saving as firefox HTML doc and cant open. it has only just starting doing this???

when trying to save aol email to word document it is saving as firefox HTML doc and cant open. it has only just starting doing this???

Todas as respostas (6)

more options

Can you open those files in Firefox via Firefox > New Tab > Open File ?

more options

No as stated wont save as word doc?

more options

If they have the wrong file extension then you need to rename them or make sure to save them with the correct file extension.

more options

How do I do that? thanks

more options

The correct file extension????

more options

If you think that they are Word documents then they should have a .doc file extension. I assume that they are now saved as .html if they are Firefox documents.

Note that Windows hides some file extensions by default and .html and .txt are among those.