Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

says its open but its not. its not even on task manager?

  • 2 respostas
  • 11 têm este problema
  • 20 visualizações
  • Última resposta de cor-el

more options

tried opening Mozilla Firefox but it doesn't pop up on my screen, the symbol doesn't appear in my start bar, and task manager doesn't pick up any sign of it. but when I tried to uninstall it, a pop up says its running.

tried opening Mozilla Firefox but it doesn't pop up on my screen, the symbol doesn't appear in my start bar, and task manager doesn't pick up any sign of it. but when I tried to uninstall it, a pop up says its running.

Solução escolhida

Sometimes the program shuts down, but not all the way. A background . is still running. To find if it is, open Task Manager. You may look but not . find Firefox listed here. Next select Processes. Here you will find Firefox. . Right click on it and then select End Process. You should be all set. . . . HOWEVER . . . If this keeps happening, let us know.

Ler esta resposta 👍 3

Todas as respostas (2)

more options

Solução escolhida

Sometimes the program shuts down, but not all the way. A background . is still running. To find if it is, open Task Manager. You may look but not . find Firefox listed here. Next select Processes. Here you will find Firefox. . Right click on it and then select End Process. You should be all set. . . . HOWEVER . . . If this keeps happening, let us know.

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled