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I have an iphone 5S with a personal hot spot. When I connect with my wifi Network I cannot go online, although network is checked off. What is preventing this?

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  • Última resposta por MP

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I cannot connect to the internet via wifi, through my iphone 5S hotspot. Although my network name is checked off and wifi has a green light for 'connected', I get a message telling me that server cannot be found. Why is this happening? Why am i being blocked from going online?

I cannot connect to the internet via wifi, through my iphone 5S hotspot. Although my network name is checked off and wifi has a green light for 'connected', I get a message telling me that server cannot be found. Why is this happening? Why am i being blocked from going online?

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I do not have any personal experience using a hotspot on an iOS device.

Can you connect to sites using Safari or Google Chrome on the same hotspot, or does this problem affect all browsers on your Mac?

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It affects all browsers. However, my iphone and android tablet both work with my hot spot.

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As a Windows user, unfortunately, I don't have any idea of how to resolve wi-fi issues on a Mac. Hopefully another volunteer will have some suggestions.

Alternately, you might check:

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Ok, thank you for your advices. I will go to the Apple site and call my wireless carrier. Your help was much appreciated.