Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox Hello says something went wrong. WHAT went wrong?

  • 1 resposta
  • 2 têm este problema
  • 15 visualizações
  • Última resposta por Standard8

foresto
foresto
more options

When I open Firefox Hello and click "start a conversation" this is what happens:

- A conversation window opens with the text "name this conversation".

- My webcam's LED illuminates.

- An orange microphone icon and an orange camera icon briefly appear.

- A second later, the icons disappear, a sound plays, and the conversation window text changes to "something went wrong."

There is no output in the web developer console. There is no output in the about:webrtc log. (I clicked both "Start debug mode" and "Start AEC logging" beforehand.) The only output on stdout or stderr is this: 

 console.error: Loop
 on error:
 update:qoIqDrw_vOQ

1. What went wrong?

2. How can it be fixed?

3. Why in the world does this unbelievably useless error message exist?

When I open Firefox Hello and click "start a conversation" this is what happens: - A conversation window opens with the text "name this conversation". - My webcam's LED illuminates. - An orange microphone icon and an orange camera icon briefly appear. - A second later, the icons disappear, a sound plays, and the conversation window text changes to "something went wrong." There is no output in the web developer console. There is no output in the about:webrtc log. (I clicked both "Start debug mode" and "Start AEC logging" beforehand.) The only output on stdout or stderr is this: console.error: Loop on error: update:qoIqDrw_vOQ 1. What went wrong? 2. How can it be fixed? 3. Why in the world does this unbelievably useless error message exist?

Modificado por foresto a

Todas as respostas (1)

Standard8
Standard8
more options

Hi,

We are sorry there was an issue with the service on Sunday that has now been resolved. You should be able use Hello again as normal.

Sorry for any inconvenience.