Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Why Can't get my sync data back after reseting password ?

  • 3 respostas
  • 2 têm este problema
  • 24 visualizações
  • Última resposta por the-edmeister

MR-RAJ
MR-RAJ
more options

this is very bad system when i am resting password and lost all data form sync .....its no expiated mozilla ...i am very sad cuz i am lost my many data when resting my sync password ......i hope its change this bad system ...otherwise many people lave this system ...

if possible recovery data any way ..please help ....

i need my lost data

this is very bad system when i am resting password and lost all data form sync .....its no expiated mozilla ...i am very sad cuz i am lost my many data when resting my sync password ......i hope its change this bad system ...otherwise many people lave this system ... if possible recovery data any way ..please help .... i need my lost data

Todas as respostas (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

MR-RAJ
MR-RAJ Proprietário da pergunta
more options

Now How Can i get My all data ? if u have any other way please suggest me because i want my all lost data ..

the-edmeister
the-edmeister
  • Moderator
more options

When the Firefox Account password is changed, the data on the Sync server is deleted, and there are no backups. The password is used to create the encryption the "key" to unlocking your data; change it and the data is worthless.

There is a warning message - see the screenshot.