We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

lost all my bookmarks

  • 2 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por cor-el

voxxie78
voxxie78
more options

I've installed a new computer added my account to sync I'm having this account since 2015 and never had any problems.

Suddenly i don't have any bookmarks , history, plugins . It's like its a clean account. I removed ff and reinstalled it, but no luck.

I've installed a new computer added my account to sync I'm having this account since 2015 and never had any problems. Suddenly i don't have any bookmarks , history, plugins . It's like its a clean account. I removed ff and reinstalled it, but no luck.

Todas as respostas (2)

Sweden1
Sweden1
more options

Here you can see how you can Export bookmarks to a file

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you still have access to an older computer with your personal data (Firefox profile folder)?

Note that you lose all data on the Sync server if you reset the password of the Sync account.