Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

When I use the ctrl + c to copy in Thunderbird it reduces the font size of the email I am copying from.

  • 2 respostas
  • 1 tem este problema
  • 17 visualizações
  • Última resposta por vmanct

vmanct
vmanct
more options

Hello:

When I use the ctrl + c to copy in Thunderbird it reduces the font size of the entire email I am copying from. The font size will continue to reduce in size until I release the ctrl key. This problem started about a week ago. I am running the latest version of Thunderbird.

I don't even have to engage the letter "c". After I highlight something in an email I want to copy as soon as press the the ctrl key the entire email starts to reduce in font size.

I have no idea why. What I end up having to do after highlighting what I want to copy is go the menu bar and select edit>copy. It's the only way I can copy something without the font size of the text reducing in size.

This problem is isolated with Thunderbird. I can use ctrl + c to copy text from any other program (e.g. word) without the font getting smaller.

Assistance with this problem would be appreciated

vmanct

Hello: When I use the ctrl + c to copy in Thunderbird it reduces the font size of the entire email I am copying from. The font size will continue to reduce in size until I release the ctrl key. This problem started about a week ago. I am running the latest version of Thunderbird. I don't even have to engage the letter "c". After I highlight something in an email I want to copy as soon as press the the ctrl key the entire email starts to reduce in font size. I have no idea why. What I end up having to do after highlighting what I want to copy is go the menu bar and select edit>copy. It's the only way I can copy something without the font size of the text reducing in size. This problem is isolated with Thunderbird. I can use ctrl + c to copy text from any other program (e.g. word) without the font getting smaller. Assistance with this problem would be appreciated vmanct

Solução escolhida

I am unble to reproduce your result on Thunderbird 60. So, restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Solução escolhida

I am unble to reproduce your result on Thunderbird 60. So, restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

vmanct
vmanct Proprietário da pergunta
more options

Hi Matt:

I appreciate you taking the time to read my post and offer a solution.

I followed your suggestion and enabled Thunderbird safe mode. Unfortunately it did not work. Every time I press down on the "CTRL" key an email's font will start to reduce in size. The font reduction does not stop until I release the CTRL key.

Regards vmanct