Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Thunderbird constantly freezing up

  • 3 respostas
  • 2 têm este problema
  • 2 visualizações
  • Última resposta por thomasjp

more options

I am on Thunderbird 60.9.0 running on macOS 10.14.6. Thunderbird freezes at least once a day and has been for months. Is this a known problem? Given the number of updates on both Thunderbird and macOS I would have hoped it would have been fixed. The last few days it freezes soon after launching it. I then have to Force Quit.

I am on Thunderbird 60.9.0 running on macOS 10.14.6. Thunderbird freezes at least once a day and has been for months. Is this a known problem? Given the number of updates on both Thunderbird and macOS I would have hoped it would have been fixed. The last few days it freezes soon after launching it. I then have to Force Quit.

Todas as respostas (3)

more options

This type of issue is discussed here:

https://support.mozilla.org/en-US/questions/1269944

Start with the simplest diagnostic step, i.e. run TB in safe mode (hold Option when you launch TB, or Help/Restart with add-ons disabled).

more options

Thomas, what are your results?

more options

Sorry been busy and have not notice it freezing in a number of days so have not been prompted to try anything.

I am wondering as I am only running macOS Mojave v10.14.6 and thunderbird shows that I am up to date on v60.9.0. Is this the issue?