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I'm trying to sync my account but I need a code and I can't access my e-mail

  • 5 respostas
  • 3 têm este problema
  • 1 visualização
  • Última resposta por Tommy

mellamoyeison
mellamoyeison
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I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account if I can't access my e-mail? It's there any way to contact Firefox support to recover my account by other ways?

I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account if I can't access my e-mail? It's there any way to contact Firefox support to recover my account by other ways?

Todas as respostas (5)

Tommy
Tommy
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Hello mellamoyeison, Do you have any other devices you can access your account with?

mellamoyeison
mellamoyeison Proprietário da pergunta
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Sadly I haven't.

I don't know if it help but i know the email used (but i don't have access), password, some accounts/passwords saved and markbooks.

Tommy
Tommy
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Maybe you have any recovery keys you forgot about sitting in your downloads?

mellamoyeison
mellamoyeison Proprietário da pergunta
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There is nothing like that in my download folder. All i want is to recover my bookmarks.

How can i contact support?

Tommy
Tommy
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To contact support, go to this page: https://mzl.la/2Trtycf to find what you need. If you need help, please reply, Thanks!