Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Old devices cannot be removed from synced devices list

  • 5 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por FredMcD

more options

On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from the sync-list ?

On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from the sync-list ?

Todas as respostas (5)

more options

Type about:accounts<enter> in the address bar.

[v57+] https://accounts.firefox.com/settings


Is this the button that is not working?

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Thank you very much, FredMcD. I tried all suggestions you made. Sorry to say that nothing worked.

I will try to create a new sync-account. Maybe these old entries will not be there.

more options

I have another Firefox-account, created a few years ago. Login worked and when logging an old entry out, Firefox sent an code to my e-mail. With this code the entry got deleted. But not the other old entries. Now it is the same problem as before. Nothing is deleted anymore.

Now I will create a new account.

more options

It is not possible to create a new account. I am giving up now.

more options

I called for more help.