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Builtin screenshot tool does not save my pic

  • 4 respostas
  • 0 têm este problema
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  • Última resposta por cor-el

Nguyễn Hồng Quân
Nguyễn Hồng Quân
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I use built-in screenshot tool to take picture. When I click to the Download button, no file is saved. Try to open Firefox in Troubleshoot Mode but file is still not saved.

Firefox 102.0.1, 64-bit on Ubuntu 22.04, install from https://launchpad.net/~mozillateam/+archive/ubuntu/ppa.

I use built-in screenshot tool to take picture. When I click to the Download button, no file is saved. Try to open Firefox in Troubleshoot Mode but file is still not saved. Firefox 102.0.1, 64-bit on Ubuntu 22.04, install from https://launchpad.net/~mozillateam/+archive/ubuntu/ppa.

Todas as respostas (4)

Paul
Paul
  • Top 25 Contributor
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Hi

If you install xdg-desktop-portal-gtk, does this fix the issue?

This is what you will need to enter in the terminal:

sudo apt install xdg-desktop-portal-gtk

Nguyễn Hồng Quân
Nguyễn Hồng Quân Proprietário da pergunta
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Paul said
If you install xdg-desktop-portal-gtk, does this fix the issue?

I already have `xdg-desktop-portal-gtk`, but file is still not saved.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Can you use OBS to walk us through the steps so we can see? Also, try downloading Firefox from Mozilla, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

It works for me in my distro and Mozilla version. I run both. see screenshot

Modificado por jonzn4SUSE a

cor-el
cor-el
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Any relevant-looking messages in the Browser Console about this issue ?