Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

blacksreen appears sometimes

  • 3 respostas
  • 0 têm este problema
  • 1 visualização
  • Última resposta por Paul

more options

I have see sometimes the blacksreen on both my Android devices, Xiaomi pad 5 and Samsung s21, when I opened Firefox the only thing I see is the blacksreen

I have see sometimes the blacksreen on both my Android devices, Xiaomi pad 5 and Samsung s21, when I opened Firefox the only thing I see is the blacksreen
Capturas de ecrã anexadas

Todas as respostas (3)

more options

Hi

What level of enhanced tracking protection do you have set?

Do you have any add-ons installed in Firefox for Android?

more options

I have only one extention, uBlock, I tried to turn it off - it didn't help on both devices

Default level of tracking protection

more options

If you open the Android Settings app, select Applications and find Firefox in the list, you should (under Storage) see an option to clear the cache (do not clear data!).

Does clearing the cache help?