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Browser Crashing with Unreadable Fonts

  • 2 respostas
  • 0 têm este problema
  • 1 visualização
  • Última resposta por Abdul Rahman

Abdul Rahman
Abdul Rahman
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Hi!,

i cannot find a solution for browser crashing and reloading with unrealable characters and herewith attached screen shot for your reference. As I remember, this incident happening from version 107. Kindly assist to fix this issue.

Thank You! Regards, AR

Hi!, i cannot find a solution for browser crashing and reloading with unrealable characters and herewith attached screen shot for your reference. As I remember, this incident happening from version 107. Kindly assist to fix this issue. Thank You! Regards, AR
Capturas de ecrã anexadas

Todas as respostas (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Abdul Rahman
Abdul Rahman Proprietário da pergunta
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Hi Paul!

Following IDs for your reference.

bp-23a20c63-6016-42dd-baeb-b75890230102 bp-cc188c81-fa25-4d8d-8be7-b98eb0230102 bp-6781bc5b-f88c-4265-ac75-8a5d90230102

Thank You! Regards, AR.