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Message filters not working

  • 3 respostas
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  • Última resposta por GerardoPcp04

s8
s8
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To whom it may concern,

Since I'm using Thunderbird I've been building a Message Filter (Tools> Message Filters) to automatically delete mails by setting up rules like, i.e., delete messages containing certain words and/or symbols in its address and/or subject. This feature has been performing perfectly until a few days ago, when this rules stopped working—hence these unwanted mails reach my Inbox, also my Junk folder. Manually executing those filters neither works. I've updated Thunderbird to its latest version in Ubuntu, 102.13, although this issue persists. Could you please provide me any hint about what's happening?

Thanks for your patience and support.

Best regards,

Sebastián

PS: I've attached a screenshot of a mail that, according to "my rules", should have been automatically deleted.

To whom it may concern, Since I'm using Thunderbird I've been building a Message Filter (Tools> Message Filters) to automatically delete mails by setting up rules like, i.e., delete messages containing certain words and/or symbols in its address and/or subject. This feature has been performing perfectly until a few days ago, when this rules stopped working—hence these unwanted mails reach my Inbox, also my Junk folder. Manually executing those filters neither works. I've updated Thunderbird to its latest version in Ubuntu, 102.13, although this issue persists. Could you please provide me any hint about what's happening? Thanks for your patience and support. Best regards, Sebastián PS: I've attached a screenshot of a mail that, according to "my rules", should have been automatically deleted.
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Todas as respostas (3)

GerardoPcp04
GerardoPcp04
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Hola, Este foro es en Español, por lo general si la localización del Firefox/Thunderbird es Español al abrir un caso en el soporte lo Podrias ser una regresión, digamos un Bug corregido hace tiempo pero que vuelve a suceder en versiones posteriores: https://bugzilla.mozilla.org/show_bug.cgi?id=675418 o este nuevo Bug https://bugzilla.mozilla.org/show_bug.cgi?id=1797971 Ninguno de los casos es sobre Linux pero si el problema es similar puedes agregar tus comentarios en dichos Bugs de lo contrario podrías crear un nuevo, luego agradecería copiar el link aquí y marcar esa respuesta como solución para que sirva a otros usuarios. Saludos

s8
s8 Proprietário da pergunta
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Gracias por la información, Gerardo. Publiqué la consulta en inglés porque la página estaba en inglés (no era support.mozilla.org/es). He revisado los dos enlaces y no veo haya sido solucionado. Un cordial saludo.

GerardoPcp04
GerardoPcp04
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Hola Si el estado es "Open" es que no esta solucionado, por eso te comentaba que si el problema era el mismo agregar o comentar que aun sucede, en que versión y sistema. Acá hay mas casos con filtros: https://mzl.la/3SIrzMN Los problema de BUGs debes seguirlos en dicho foro, ya que este es atendido por usuarios. Saludos