Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Online banking no longer works after updates

  • 3 respostas
  • 0 têm este problema
  • 3 visualizações
  • Última resposta por zeroknight

jsl444
jsl444
more options

After Firefox update 115.2.0esr (20230821110938) was installed on 9/8, I could not properly access my online banking accounts. Installation of Firefox update 115.2.1esr (20230912014149) on 9/16 did not resolve the issue. Can these two updates be uninstalled? I was still able to access my online banking accounts after Firefox update 115.1.0esr (20230724124053) was installed on 8/8. I want to revert back to that point to see if this will resolve the issue.

Thank you!

Firefox 115.2.1esr (20230912014149) Installed on: September 16, 2023 at 10:31:29 AM Status: The Update was successfully installed

Firefox 115.2.0esr (20230821110938) Installed on: September 8, 2023 at 8:50:49 PM Status: The Update was successfully installed

Firefox 115.1.0esr (20230724124053) Installed on: August 8, 2023 at 12:43:33 AM Status: The Update was successfully installed

After Firefox update 115.2.0esr (20230821110938) was installed on 9/8, I could not properly access my online banking accounts. Installation of Firefox update 115.2.1esr (20230912014149) on 9/16 did not resolve the issue. Can these two updates be uninstalled? I was still able to access my online banking accounts after Firefox update 115.1.0esr (20230724124053) was installed on 8/8. I want to revert back to that point to see if this will resolve the issue. Thank you! Firefox 115.2.1esr (20230912014149) Installed on: September 16, 2023 at 10:31:29 AM Status: The Update was successfully installed Firefox 115.2.0esr (20230821110938) Installed on: September 8, 2023 at 8:50:49 PM Status: The Update was successfully installed Firefox 115.1.0esr (20230724124053) Installed on: August 8, 2023 at 12:43:33 AM Status: The Update was successfully installed

Todas as respostas (3)

zeroknight
zeroknight
more options

Does it still happen in Troubleshoot Mode?

jsl444
jsl444 Proprietário da pergunta
more options

Yes, it still happens. I was told by the bank that it was having an issue with Firefox users, and I was advised to use Chrome or Edge. Then it said updates were being applied and that the issue would be fixed by 9/19. I'll give them another day.

zeroknight
zeroknight
more options

Does it still happen in a new profile? You could also try refreshing your existing profile.