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problem "listen" to wall street journal articles

  • 2 respostas
  • 0 têm este problema
  • Última resposta por BL1806

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Hello

For a while I have been selecting wall street journal articles and then clicking "listen".

A few weeks ago this stopped working on one computer a fairly new Lenovo running Windows 11. Currently running firefox 133.0.3. When I click "listen" on any article, nothing happens. Clicking "listen" on another Windows-11 computer on the same article does work, so apparently something is wrong with the settings on this one computer. Any suggestions please?

thanks

Ben

Hello For a while I have been selecting wall street journal articles and then clicking "listen". A few weeks ago this stopped working on one computer a fairly new Lenovo running Windows 11. Currently running firefox 133.0.3. When I click "listen" on any article, nothing happens. Clicking "listen" on another Windows-11 computer on the same article does work, so apparently something is wrong with the settings on this one computer. Any suggestions please? thanks Ben

Todas as respostas (2)

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Provide steps to replicate your issue. I have no issue with the below link. see screenshot https://www.wsj.com/audio?mod=wsjheader Have you tried Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Útil?

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Thank you for your suggestions. Unfortunately still having issues...

Some WSJ sites do play audio, others do not. this is an example of a site that is not working for me.

  https://www.wsj.com/economy/central-banking/the-fed-is-tryingagainto-size-up-trump-77c8fc9b?mod=hp_lead_pos2

If I hover over "listen" the word is outlined in light grey. If I click on "listen" the word goes dark gray for about half a second, then returns to light grey.

If I go to the same page using Edge and click "listen" the word changes to "listening".

I tried both with and without the troubleshoot mode, but the effect is the same. I wish I could report an error message or something like that, but I can't see any error message so not sure where to start.

Any suggestions please?

Útil?

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