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I have a Finger Print Reader on my Laptop and when I go to a logon screen it says this is not a logon screen and will not allow me to use my Finger Print Reader to logon. When I use IE it works fine.

I have a Finger Print Reader on my Laptop and when I go to a logon screen it says this not a logon screen and will not allow me to use my Finger Print Reader to logon. When I use IE it works fine. Can u please help me with this its the only negative I fined with Firefox everything else is AWESOME!! Thanks, Anthony

I have a Finger Print Reader on my Laptop and when I go to a logon screen it says this not a logon screen and will not allow me to use my Finger Print Reader to logon. When I use IE it works fine. Can u please help me with this its the only negative I fined with Firefox everything else is AWESOME!! Thanks, Anthony

Todas as respostas (3)

Obtain updated drivers for that fingerprint reader at your laptop's support page or the driver's download page.

The driver I have is the most recent version. This is a Firefox problem....fix it! It works perfectly on Internet Explorer and worked on Firefox before the last update so it's your problem.

I had HP Support reload my Fingerprint software. There were no updates by the way. Same result, Firefox does not recognize this function while IE does.