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I can't open mp3 file attachments. Can you help?

  • 3 respostas
  • 3 têm este problema
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  • Última resposta por Hasan

jowsydney
jowsydney
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I can download an mp3 attachment but then I can't open it. It is set up to open with the default setting windows media player but the file will not open. Can you help?

I can download an mp3 attachment but then I can't open it. It is set up to open with the default setting windows media player but the file will not open. Can you help?

Todas as respostas (3)

Hasan
Hasan
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Open Firefox -> go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox and it should be ok. You can enable the Add-ons later. Check and tell if its working.

jowsydney
jowsydney Proprietário da pergunta
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I'm sorry I don't understand.

Hasan
Hasan
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go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. Now

go to Tools Menu -> Add-ons -> Extensions section -> REMOVE any Unwanted/Suspicious Extension (add-ons) -> Restart Firefox

You can enable the Trustworthy Add-ons later. Check and tell if its working.

Modificado por Hasan a