We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Unable to update to the most recent version despite uninstalling Firefox and resinstalling latest version. Help??

  • 2 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por jcroddy

more options

Despite installing the latest version of Firefox, uninstalling it, and reinstalling it again, my computer is not reading the most updated version. Furthermore, when I look at the "About Firefox" dropdown, it says that I am running 7.0.1 and that it is up today--contradicting the information below: 3.5.5. How do I fix this?

Despite installing the latest version of Firefox, uninstalling it, and reinstalling it again, my computer is not reading the most updated version. Furthermore, when I look at the "About Firefox" dropdown, it says that I am running 7.0.1 and that it is up today--contradicting the information below: 3.5.5. How do I fix this?

Todas as respostas (2)

more options

Your UserAgent string in Firefox is probably messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

more options

Thank you for your post. It looks like the problem has been solved.