We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

After upgrading to Firefox 10, all my add ons have disappeared. How do I reactivate them

  • 2 respostas
  • 10 têm este problema
  • 2 visualizações
  • Última resposta por grevi91

grevi91
grevi91
more options

This morning I upgraded to FF 10 from the previous latest version. It was working well. After switching on the computer from standby mode and opening the firefox home page, I was shocked to discover that none of my previous add ons (extensions) were available, even though there were there earlier after upgrading.

This morning I upgraded to FF 10 from the previous latest version. It was working well. After switching on the computer from standby mode and opening the firefox home page, I was shocked to discover that none of my previous add ons (extensions) were available, even though there were there earlier after upgrading.

Solução escolhida

I think I have solved the problem. I rebooted my computer, and then restarted Mozilla Firefox. When the web page opened, all the add ons which I had had previously, appeared on the tab bar, with a request to reinstall. After completing all requests and restarting firefox, all the add ons came back as before and were found to be working well. This has solved my problem

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

You can also check for problems with the file that stores the prefs.

grevi91
grevi91 Proprietário da pergunta
more options

Solução escolhida

I think I have solved the problem. I rebooted my computer, and then restarted Mozilla Firefox. When the web page opened, all the add ons which I had had previously, appeared on the tab bar, with a request to reinstall. After completing all requests and restarting firefox, all the add ons came back as before and were found to be working well. This has solved my problem