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I have updated firefox to 15 but after successful updating firefox did not start and tried several times by uninstalling then re-installing but problem exists

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  • Última resposta por cor-el

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Do not start firefox after updating to 15. It just stop working. Need help.

Do not start firefox after updating to 15. It just stop working. Need help.

Todas as respostas (2)

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Hi ashiq,

Can you start firefox in Safe Mode by holding down the shift key while starting Firefox ? if yes, then click the Reset Firefox button .

(The "reset firefox" works creating a new profile folder while saving your bookmarks, browsing history, passwords, see the above link)

EDIT, i supposed you have xp sp2, sp2 it is the minimum xp to run firefox, see : Firefox 15 System Requirements


thank you

Modificado por ideato a

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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Modificado por cor-el a