Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

It takes forever to load Cocmast's homepage and I am unable to access e-mail. I can access other sites on the internet.

  • 1 resposta
  • 2 têm este problema
  • 8 visualizações
  • Última resposta por user633449

bjtacy
bjtacy
more options

I purchased a wireless router a couple of weeks ago. Yesterday I was not able to access my e-mail. I reset the router, then repowered the modem and router. Now Comcast's homepage takes a very long time to load, and I am unable to access e-mail.

I purchased a wireless router a couple of weeks ago. Yesterday I was not able to access my e-mail. I reset the router, then repowered the modem and router. Now Comcast's homepage takes a very long time to load, and I am unable to access e-mail.

Todas as respostas (1)

user633449
user633449
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!