Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

cannot start firefox

  • 3 respostas
  • 2 têm este problema
  • 5 visualizações
  • Última resposta por TwistiesNOTguns

TwistiesNOTguns
TwistiesNOTguns
more options

Crash ID: bp-36191e5f-a522-4f05-b28a-ddfc72131018

firefox would not start just kept coming up with crash report. will not work in safe mode, have tried uninstalling and reinstalling.

Problem signature: 

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	24.0.0.5001
 Application Timestamp:	522fd29f
 Fault Module Name:	ntdll.dll
 Fault Module Version:	6.1.7601.18247
 Fault Module Timestamp:	521ea8e7
 Exception Code:	c0000005
 Exception Offset:	0002e04e
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	3081
 Additional Information 1:	e8ad
 Additional Information 2:	e8adce1c2b9e7be834b4063ac3c53863
 Additional Information 3:	e8ad
 Additional Information 4:	e8adce1c2b9e7be834b4063ac3c53863
Crash ID: bp-36191e5f-a522-4f05-b28a-ddfc72131018 firefox would not start just kept coming up with crash report. will not work in safe mode, have tried uninstalling and reinstalling. Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 24.0.0.5001 Application Timestamp: 522fd29f Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.18247 Fault Module Timestamp: 521ea8e7 Exception Code: c0000005 Exception Offset: 0002e04e OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 3081 Additional Information 1: e8ad Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863 Additional Information 3: e8ad Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863

Solução escolhida

Try disabling BitGuard.

Ler esta resposta no contexto 👍 3

Todas as respostas (3)

the-edmeister
the-edmeister
  • Moderator
more options

Solução escolhida

Try disabling BitGuard.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is a problem with Bitguard as posted above and will be addressed in a future Firefox version.

Please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

TwistiesNOTguns
TwistiesNOTguns Proprietário da pergunta
more options

wow. well that couldn't have been easier! worked a treat thanks!