Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

fiefox keeps crashing and forces tablet restart

  • 3 respostas
  • 6 têm este problema
  • 1 visualização
  • Última resposta por Kevin

ssandeelee
ssandeelee
more options

over the last few days firefox (27) has started crashing and often causing the tablet to shut down and restart. this is very frustrating! I think it happens when it encounters pop ups, but not sure. My tablet is samsung gtp51120 with android 4.2.2. can you help please?

over the last few days firefox (27) has started crashing and often causing the tablet to shut down and restart. this is very frustrating! I think it happens when it encounters pop ups, but not sure. My tablet is samsung gtp51120 with android 4.2.2. can you help please?

Todas as respostas (3)

Kevin
Kevin
  • Moderator
more options

Do you have any crash IDs? https://support.mozilla.org/en-US/kb/Mozilla%20Crash%20Reporter

ssandeelee
ssandeelee Proprietário da pergunta
more options

no, just checked and there are no crash reports, probably as it forces the tablet to shut down and then restart.

Kevin
Kevin
  • Moderator
more options

Sounds like the device is running out of memory. Is there a specific site that causes this issue? Are you running Flash?