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having thouble getting on bank i put in pass word a blue line cums up on the buttom of skarin and password goes there sorry for the spilling

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on back site when l put in my pass word a blue line comes up down desk top and all the letters come up blue line with find page highlight all in a box match case please help

on back site when l put in my pass word a blue line comes up down desk top and all the letters come up blue line with find page highlight all in a box match case please help

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"