We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox crashes

  • 4 răspunsuri
  • 5 au această problemă
  • 13 vizualizări
  • Ultimul răspuns de FredMcD

more options

My Toshiba Laptop crashed and when it repaired I was not able to access Mozilla Firefox e mail. I get an error box with the message "Couldnt load XPCOM". I am unable to remove Mozilla Firefox to reload. I can access my email thru AT&T Yahoo.

My Toshiba Laptop crashed and when it repaired I was not able to access Mozilla Firefox e mail. I get an error box with the message "Couldnt load XPCOM". I am unable to remove Mozilla Firefox to reload. I can access my email thru AT&T Yahoo.

Soluție aleasă


edit: fixed firefox number and added Version word, you need to check your clipboard as you also had changed installer to version

Citește acest răspuns în context 👍 2

Toate răspunsurile (4)

more options

Soluție aleasă


edit: fixed firefox number and added Version word, you need to check your clipboard as you also had changed installer to version

Modificat în de James

more options

What security (anti-virus) software do you have?

more options

Avast security software

more options

As a test, disable Avast for a bit. Also, open Avast options an tell it to leave the browsers alone.