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Google mobile version problem

  • 3 răspunsuri
  • 3 au această problemă
  • 6 vizualizări
  • Ultimul răspuns de user1298613

eugenis7
eugenis7
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I have galaxy note 4 last version Android and last version forefox browser for today. Problem is on site google.com mobile version, text writing with some frozen. Internet speed is good and i check stock browser and there is no problems. Only in firefox browser. In mormal version of google text writing without problems. This problem only in mobile version. Help please because i like firefox, but this problem annoying. Thank you.

I have galaxy note 4 last version Android and last version forefox browser for today. Problem is on site google.com mobile version, text writing with some frozen. Internet speed is good and i check stock browser and there is no problems. Only in firefox browser. In mormal version of google text writing without problems. This problem only in mobile version. Help please because i like firefox, but this problem annoying. Thank you.

Toate răspunsurile (3)

user1298613
user1298613
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Hi, I just used my GS4 and went to google.com and googles a few tings and no problems. Can you give us some more details, of exactly what you are doing and what happens?

Try clearing your cache and cookies

Forum Response - Clear cache and cookies

also try taking the battery out when the phone is still on.

Let me know if you still have any problems.

eugenis7
eugenis7 Deținătorul întrebării
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Thanks but it does not help. I try everyting. To better understand what a problem i make video from screen. There is compearing mozilla and stock browser. https://youtu.be/v96pDNGvWII

user1298613
user1298613
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That could be a Hardware problem, you might want to take it back to the company you got it from and show them, you could as a last resort, Factory Reset, and see what that does, bit drastic, but it might be necessary.