captcha code not accepted in firefox when I use chrome it is accepted
When I use Chrome Captcha code for any website accepted but when I use Firefox then captcha code not accepted and please enter valid code error shows
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https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Have you update Firefox to the latest version 55.0.3
Is this with many websites, some, a few?
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from
Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Then restart. Poke around safe websites. Are there any problems?
Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.