Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox 57.0.2 hangs (Not Responding) when trying to print

  • 1 răspuns
  • 3 au această problemă
  • 11 vizualizări
  • Ultimul răspuns de WoofGrrrr

more options

When I try to print a page from Firefox 57.0.2 (64-bit on Windows 10,) after selecting the printer and clicking "Print", I get a dialog that says "preparing..." and then nothing happens. Firefox hangs. Windows 10 says that the app is Not Responding". I have to manually exit. If I look at the print queue, the status is "spooling".

This just started happening today. I have had 57.0.2 since it was first offered. The print driver has had no recent update. It is an Epson Workforce WF-3620.

I have tried using FF Safe Mode. Same problem.

I will re-install the printer driver to see if that fixes it.

When I try to print a page from Firefox 57.0.2 (64-bit on Windows 10,) after selecting the printer and clicking "Print", I get a dialog that says "preparing..." and then nothing happens. Firefox hangs. Windows 10 says that the app is Not Responding". I have to manually exit. If I look at the print queue, the status is "spooling". This just started happening today. I have had 57.0.2 since it was first offered. The print driver has had no recent update. It is an Epson Workforce WF-3620. I have tried using FF Safe Mode. Same problem. I will re-install the printer driver to see if that fixes it.

Soluție aleasă

I did re-install the driver and related software and that seems to have fixed the problem. Sorry for bothering you all.

Citește acest răspuns în context 👍 0

Toate răspunsurile (1)

more options

Soluție aleasă

I did re-install the driver and related software and that seems to have fixed the problem. Sorry for bothering you all.