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I have block pop windows on but it doesn’t work. Virus? Malware?

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  • 1 are această problemă
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Bleach6567
Bleach6567
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I tried to troubleshoot on my iOS tech support but they only offered help on safari. They said they couldn’t help with Firefox.

I tried to troubleshoot on my iOS tech support but they only offered help on safari. They said they couldn’t help with Firefox.

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rjt69
rjt69
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Have you opened the app store on your phone and gone through the new iOS 13 way of making sure your apps are up-to-date. As of 2019-10-29, I have version 20 (16437) on my iPhone.

Bleach6567
Bleach6567 Deținătorul întrebării
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Hi

I just updated my iOS to 13.2. I tried that method but it shows Firefox is up to date. It’s version 20.0 16437. I have a iPad. Still it shows pop ups and ads that follow the screen as I scroll down or up. Do u think it’s virus or malware? Can u suggest a good app that can get rid of it? I have bitdefender central.

Bleach6567
Bleach6567 Deținătorul întrebării
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Can anyone please help solve this

Bleach6567
Bleach6567 Deținătorul întrebării
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Bump.

user1693610
user1693610
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Could you share a url or screenshot? It does not sounds like a virus. It looks like you are simply visiting pages that make heavy use of advertisment.

Are you sure that the Tracking Protection is turned on? You can also try to increase the protection level to "Strict" which may block some ads.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-ios