Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Why my trash folder empties automatically, despite settings?

  • 2 răspunsuri
  • 1 are această problemă
  • 13 vizualizări
  • Ultimul răspuns de Pim

Pim
Pim
more options

My trash folder empties automatically every day. I've checked already numerous settings on account level as well as on folder level, but none of them seem to work (see attachment). I want to empty the mailbox always by myself as sometimes I still need old deleted emails.

This only happens when Tunderbird is active, so I guess it's been done by Thunderbird and not by some accounts settings of the mailbox itself. I'm using an IMAP mailbox (not Gmail).

Can anyone help me with an idea where I have to change the settings in Thunderbird to prevent this?

My trash folder empties automatically every day. I've checked already numerous settings on account level as well as on folder level, but none of them seem to work (see attachment). I want to empty the mailbox always by myself as sometimes I still need old deleted emails. This only happens when Tunderbird is active, so I guess it's been done by Thunderbird and not by some accounts settings of the mailbox itself. I'm using an IMAP mailbox (not Gmail). Can anyone help me with an idea where I have to change the settings in Thunderbird to prevent this?
Capturi de ecran atașate

Toate răspunsurile (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Have you set up the account to empty the trash folder when you exit Thunderbird?

  • Right click on imap mail account name in Folder Pane and select 'Settings'
  • Select 'Server Settings'

Under 'Message Storeage' Is this selected?

  • Checkbox 'Empty Deleted folder on Exit'

Uncheck this checkbox. Click on 'OK'

Pim
Pim Deținătorul întrebării
more options

Hi,

Thanks for your reply! I checked both options (see image, sorry it's in Dutch) but they're both unchecked.

Also when I restart Thunderbird the few messages are still in the trash. It looks like only 1 time per day the trash folder is empties automatically. So still looking for the answer...

best!