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I am trying to use a webcamera and a microphone on a site, to record short videos, and Firefox is controlling them both and the site is not working, or basically useless.

drcoy
drcoy
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I am trying to use a webcamera and a microphone on a site, to record short videos, and Firefox is controlling them both and the site is not working, or basically useless. Using Windows 10, Logitech C920, and BlueSnowball. How can this be corrected???

I am trying to use a webcamera and a microphone on a site, to record short videos, and Firefox is controlling them both and the site is not working, or basically useless. Using Windows 10, Logitech C920, and BlueSnowball. How can this be corrected???

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Shashank Shekhar
Shashank Shekhar
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Hi drcoy, glad to see you on Mozilla Support Forum.

Changing camera permissions

  • Click the menu button and select Options.
  • Click Privacy & Security from the left menu.
  • Scroll down to the Permissions section.
  • Click the Settings… button for the Camera option.
  • Enter the website URL in the Search field for the site that you want to access your camera.
  • Press the Enter key.
  • The website displays in the list below. You can remove it at any time by selecting it from the list and clicking the Remove Website.
  • Select the Block new requests asking to access your camera checkbox if you do not want to give any other sites access to your camera.
  • Click the Save Changes button.

Changing microphone permissions

  • Click the menu button and select Options.
  • Click Privacy & Security from the left menu.
  • Scroll down to the Permissions section.
  • Click the Settings… button for the Microphone option.
  • Enter the website URL in the Search field for the site that you want to access your microphone.
  • Press the Enter key.
  • The website displays in the list below. You can remove it at any time by selecting it from the list and clicking the Remove Website.
  • Select the Block new requests asking to access your microphone checkbox if you do not want to give any other sites access to your microphone.
  • Click the Save Changes button.

If it doesn't solved your problem, then feel free to ask in Reply Section. Thanks for raising your question in Mozilla Support Forum.

How to manage your camera and microphone permissions with Firefox