Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Accounts

ehkmeister
ehkmeister
more options

Security for the credit card currently being used has been breached and therefore has been withdrawn. When I new card has been issued I will update the payment information. Please assure me that you will not interrupt service.

Ernst ... ... ...

...

edited email and location address information from public and search/spam bots view as this is a community support forum.

Security for the credit card currently being used has been breached and therefore has been withdrawn. When I new card has been issued I will update the payment information. Please assure me that you will not interrupt service. Ernst ... ... ... ... edited email and location address information from public and search/spam bots view as this is a community support forum.

Modificat în de James

Toate răspunsurile (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Ernst, there's no charge for Firefox browsers.

Are you referring to your subscription for a paid product such as Mozilla VPN? If you are on a monthly payment plan for Mozilla VPN, and the card cannot be charged, the product might stop working. However, I don't know how much of a grace period there is for that -- it's not mentioned in this article: How do I update my payment information on Mozilla VPN?

If Mozilla VPN stops working, you should switch it off to make sure your software can connect to the internet normally.