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Printing function on Thunderbird has suddenly gone wrong

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goldiedr
goldiedr
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My father has used Thunderbird for 3 years fine. 10 days ago, the printing went wrong.

The only printer visible is Print to pdf - the local printer is not an option.

Also, once he opens Thunderbird, the printer function on Excel and Word vanishes; i.e. befofe he opens Thunderbird, he can print from Excel and Word; right after he opens Thunderbird, 'No printer installed' is the message on those programmes.

Can anyone please explain why, and give a solution?

He has version 102.15.1 on Windows 11.

Thanks

My father has used Thunderbird for 3 years fine. 10 days ago, the printing went wrong. The only printer visible is Print to pdf - the local printer is not an option. Also, once he opens Thunderbird, the printer function on Excel and Word vanishes; i.e. befofe he opens Thunderbird, he can print from Excel and Word; right after he opens Thunderbird, 'No printer installed' is the message on those programmes. Can anyone please explain why, and give a solution? He has version 102.15.1 on Windows 11. Thanks

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sfhowes
sfhowes
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Does resetting the printer settings help?

https://support.mozilla.org/en-US/questions/1423906