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Missing data after Thunderbird was reinstalled after a crash

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  • Ultimul răspuns de david

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My computer crashed, but luckily I had a good backup. I had to reinstall thunderbird, which brought easily all my email back. However there were group lists in thunderbird that are gone. How can I retrieve them? The list would have had one name, but would have 20-50 people on the list. What to do?

Thanks in advance!!!

Elizabeth

My computer crashed, but luckily I had a good backup. I had to reinstall thunderbird, which brought easily all my email back. However there were group lists in thunderbird that are gone. How can I retrieve them? The list would have had one name, but would have 20-50 people on the list. What to do? Thanks in advance!!! Elizabeth

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The group lists would have been in the profile, so I assume your restore did not include the full profile. Not knowing how you created and retrieved the backup, my suggestion is to exit thunderbird and then copy all files beginning with 'abook' from the backup to the current profile. If unsure how to locate profile, do this: - click help>troubleshootinginformation - scroll down to 'profile folder' and click 'open folder' - now, exit thunderbird - in the open directory, you will see one or more files beginning with 'abook'. now, copy the 'abook' files from backup to overwrite these files. I think that is your best best to regain the lost lists.

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