Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

After installing the most recent Firefox update, none of my addons work.

  • 2 răspunsuri
  • 9 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de CFox

CFox
CFox
more options

Furthermore, when I click "options" on an add on, the add on window freezes. I have to use the task manager to close it.

No add ons work, I've tried safe mode resets, I've tried 1 add on at a time, I've tried re-installing Firefox, etc...

Could this be related to Panda Cloud Anti Virus?

Furthermore, when I click "options" on an add on, the add on window freezes. I have to use the task manager to close it. No add ons work, I've tried safe mode resets, I've tried 1 add on at a time, I've tried re-installing Firefox, etc... Could this be related to Panda Cloud Anti Virus?

Toate răspunsurile (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try resetting the Extension Manager. With Firefox closed, delete the following files in your Profile folder':
extensions.cache
extensions.ini
extensions.rdf
and
compatibility.ini
They'll be re-created when you open Firefox.

Making sure Firefox closed:
http://kb.mozillazine.org/Kill_application

Profile location:
http://kb.mozillazine.org/Profile_folder

You may need to show hidden files to locate your profile (W2K & WinXP):
http://www.microsoft.com/windowsxp/us.../hiddenfiles.mspx

CFox
CFox Deținătorul întrebării
more options

That worked great.

Thank You