We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

How do I undo upgrade to ver5.0 and go back to 4.x?

  • 1 răspuns
  • 35 au această problemă
  • 9 vizualizări
  • Ultimul răspuns de Matt Brubeck

chrisraduazzo
chrisraduazzo
more options

I need to use a web browser compatible with Nielsen 1.0.0 add-on. New version 5.0 is not compatible so I need to revert to program as it was before the upgrade took place.

Could not find instructions in your online Help. Thank you.

I need to use a web browser compatible with Nielsen 1.0.0 add-on. New version 5.0 is not compatible so I need to revert to program as it was before the upgrade took place. Could not find instructions in your online Help. Thank you.

Toate răspunsurile (1)

Matt Brubeck
Matt Brubeck
more options

Until all your add-ons are updated for Firefox 5, you can use the Add-on Compatibility Reporter to re-enable your disabled add-ons and report any problems you find with them.

Downgrading to version 4 is not recommended because several security bugs were fixed in version 5. But if you choose to downgrade anyway, you can download the Firefox 4 installer here: http://releases.mozilla.org/pub/mozilla.org/firefox/releases/4.0.1/win32/en-US/